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The FMCSA has recently released additional guidance on the latest misleading or fraudulent robo-calling.

As a reminder, FMCSA Officials DO NOT:
•Ask for credit card or banking information data by telephone
•Utilize auto or “robo dial” when contacting carrier officials

Carrier Officials who have:
•Provided credit card numbers to businesses while under the false impressions they were providing the information to FMCSA could immediately challenge credit card charges as fraudulent or deceptive and have the credit card provider cancel and reissue the card with new numbers.
•Given banking information such as bank account and routing numbers could notify their bank or financial institution immediately and seek recovery and/or disallow future unwanted withdrawals.

For the complete list of guidelines, click here.